Hosted PBX

 01

The future of business technology

Hosted PBX is a fully cloud-based service that has many additional benefits that you don’t get with traditional PBX systems. This communications infrastructure allows calls to be managed in a much more efficient way and is run on a highly resilient and secure network.


Hosted PBX has become increasingly popular in the last 5 years as many businesses have seen the cost-savings it offers. Hosted PBX is now widely regarded as the future of business telephony. It is fully scalable and offers complete flexibility, meaning that its infrastructure can grow with your business and any changes you wish to implement are easily managed.


Hosted PBX can...

  • Serve all kinds of businesses whether they have single or multiple sites.
  • Route incoming calls quickly to improve customer service.
  • Share important announcements with On Hold Marketing and effectively promote your products and services.
  • In the event of a disaster such as a power failure, calls can automatically be diverted to a chosen number.


We can manage the service for you in its entirety or provide you with access to our portal, giving you a central interface from which to manage your Hosted PBX solution.

 02

Why Hosted PBX?

If your business needs to make and receive calls and is in an area with high-speed broadband, then our Hosted PBX solution is right for you.


If you need complex call-routing for your business, we can help with any fine-tuning and develop innovative new features faster and more intuitively than ever before. If you just need a simple phone system, we can also supply that, without forcing you to pay for features you really don’t need.

 03

Benefits of Hosted PBX

Our Hosted PBX service is a much more cost effective way to manage all your telephony but without the expense of an onsite PBX, meaning no costly maintenance.


Save time and money by removing the need for complicated infrastructure and expensive hardware. Simply connect your SIP enabled phone to our Hosted PBX via any internet connection. Administration via our secure web portal is easy and with 24/7 support available every day you can focus on your business and not have to worry about how disruptive and costly changing your telephone system would be.


Our softphone for iOS and Android means you can be reached wherever you are and never miss a call again.

 04

Flexibility of Hosted PBX

Hosted PBX from Open Telecom gives you the flexibility to design your own voice packages. We’ll help you to analyse your user environment and to understand what licenses, features and handsets will work best for you.


You have the ability to choose, add or remove numbers, user extensions, external routing, time profiles, call queues, IVR menus, custom prompts, music on hold, remote workers, call groups, conference call rooms and much more.

System features includes

  • Call Statistics
  • Call Recording
  • Auto Attendant
  • Music on Hold
  • Voicemail
  • Voicemail to Email
  • Conference Calls
  • Call Diversion
  • Caller ID
  • Business Continuity

How we can help.

For more information about how this solution could help your business, contact us today on 020 33 888 888 or email sales@opentelecom.co.uk

OUR REVIEWS

"Open Telecom continue to provide us with an excellent hosted telephony solution. This greatly improves our call handling capabilities. A big thank you to the team." 

Ben, Twickenham Fine Ales